Product: Md Anderson Cancer Center Customer Care Clear all filters (13 of 13 reviews match)
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I lost my Cobra and MD Anderson does not accept Obama care insurance.They had me to prepay $1215.00 for Dr. Visit and Lab test, then I got billing statement said that I still owe them $509.00. I called the customer service and was told that I initial prepaid amount was...
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Anonymous
Anonymous

The affordable care act isn't so affordable is it? However, you have stopped your story and would like to see the outcome when you told them you were waiting in the waiting r...

3.3
Product
Md Anderson Cancer Center Customer Care
I didn't like
  • Over charge self paid patients
#1035868
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A religious experience is defined as one that changes a perspective at a fundamental level.They are almost always a complete surprise, and often unpleasant. I had a religious experience today that involved MD Anderson. To me, MD Anderson has been a magical place that...
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Anonymous
Anonymous

The FDA is considering or has considered regulating these types of businesses. Let's hope they can fix it.

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Md Anderson Cancer Center Customer Care
#1005142
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This place is very disorganized, a portion of the staff is rude uncompassionate and when it comes to payment and insurance thats all they care about.I have one of the top insurances and still got treated like ***. One of the nurses i had Suni in the observation unit...
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1.2
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Md Anderson Cancer Center Customer Care
#991656
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MD Anderson Cancer Center - Ridiculous

#1105960
1.4
Details
As a result of aspiration, on Aug 21st My Dad went through the Medicare protocol and it was determined a hospital bed was medically needed. Countless phone calls and emails to the staff at MD Anderson and the assistance of their patient advocate. Still as of Sept 25 we have no hospital bed. They are NOT the premier cancer hospital they claim to be!
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Md Anderson Cancer Center Customer Care Review

#952049
My husband was diagnosed with aml leukemia not long ago. As far as we can tell at this point that what they are doing is working BUT be prepared for endless waiting. The "fast track" is not fast by any means. They overbook appointments hence the waiting. We are seriously thinking of going to a different hospital due to the long wait times.
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My brother went over there and they did nothing but lie to him and made him suffer so bad He ending up dying and it's all md Anderson so say doctors fault Everyone I know that went there died They just use them like quinny pigs All what they did to my brother it would...
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Anonymous
Tammy

I totally agree with you my son passed away in there hand and his own doctor told him he was a drug addict he was in there care for over a month when we got in to and I wanted...

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Md Anderson Cancer Center Customer Care
#984855
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I was referred to M.D.Anderson and was told that I would be contacted by them to schedule an appointment. I got tired of waiting so I called the facility in Gilbert, AZ. I was told they had to get my medical records. My primary care doctor had already forwarded the...
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Anonymous
Carol

I am not impressed with M.D. Anderson

1.7
Product
Md Anderson Cancer Center Customer Care
#956771
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My brother was diagnosed with esophageal cancer in January in 2014.He underwent surgery, radiation, and chemo at Scott & White in Temple, Tx. All was well until October 2015 when a nut tumor was found. At that time, I tried to convince him to go to MDAnderson right...
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Anonymous
Anonymous

Hi. All patients have to finush their current chemo or radiation cycle in order to be seen by a comprehensive cancer center such as MD Anderson - so go ahead book the consulta...

1.0
Product
Md Anderson Cancer Center Customer Care
I didn't like
  • No followup after making these concerns noted to there mgt
  • Lack of empathy
#920076
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I don't doubt that MD Anderson has helped some cancer victims, but we had a terrible experience there.My sister was diagnosed with soft tissue sarcoma. We had heard that MDA was a leader in advanced treatment options. We researched the hospital and called them and...
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Anonymous
Michelle 07

If you would like to support each other and stand up to MD Anderson, follow us and tag us on FB. Renee Palleggi is my dearest friend who was abandoned by the hospital in the m...

Anonymous
Michelle 07

Please share your reviews on FB and tag MD Anderson Cancer Center. They need to know they can't continue taking advantage and getting away with murder! If you are willing to p...

1.6
Product
Md Anderson Cancer Center Customer Care
I didn't like
  • Lack of integrity
  • Lack of follow up
#919013
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My sister and brother-in-law drove to MD Anderson Cancer Center, from Tennessee, to meet with Dr. Koeing. My sister had breast cancer six years ago, and the cancer has returned. My sister has been taking treatment in Memphis, wanted to see if the Anderson center had...
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Anonymous
Anonymous

You might contact the breast oncologists at Sarah Cannon in Nashville - this is the headquarters for all HCA oncology.

1.8
Product
Md Anderson Cancer Center Customer Care
#913590
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They've had all my medical records and insurance for 3 weeks but still I can't even schedule an appointment.I've left 3 messages in two weeks with the supervisor of scheduling and she hasn't returned my calls. Can get no information when I might be able just to...
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Anonymous
Anonymous

UPDATE: Since my post about not being able to schedule an appointment at MD Anderson and unresponsiveness from its scheduling team, the hospital called me to schedule the appo...

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Md Anderson Cancer Center Customer Care
#841026
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Well it looks as if MD is still having the same problems as the reviews from a year ago.Have been trying for over a month to set up an appointment with no luck just a huge run around! Hard to believe they are ranked #1 with such poor customer/patient relations. Does...
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Anonymous
Michelle07

With the huge amount of money they pay for marketing, people have a false perception of this hospital. What people do not realize is that all the facility cares about is money...

1.0
Product
Md Anderson Cancer Center Customer Care
#833099
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