Most helpful review

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Verified Reviewer
New Reviewer

Refused service

I was refused treatment because I cannot wear a disposable mask. I can wear a mask just not a disposable one. I offered to let them see my mask but they hit me with a hard no and told be to go somewhere else. Now Im kind of in limbo because this is where my insurance will cover me. Shame on them for putting a piece of paper over a human!!

User's recommendation: Run Away!!

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ID
#4273630 Review #4273630 is a subjective opinion of poster.
Location
Nassau Bay, Texas
Pros
  • Only treat cancer
Cons
  • Too big
Preferred solution
Apology

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Verified Reviewer
New Reviewer

No treatment offered

My mother goes to md anderson as a last resort because they are supposed to be the most in the nation. What a joke that is!! Her patient advocate treated me like dirt when I called to complain that her doctor doesn't explain anything and still has not given her any...
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ID
#3860134 Review #3860134 is a subjective opinion of poster.
Location
Azle, Texas
Cons
  • Majority of staff are not helpful and very rude
  • Inactions and omissions could cost my sister her life
  • Dr halperin does not show care and concern for my mother
Preferred solution
I would like to get my mom on a treatment plan to help stop her tumors from growing. I want staff to treat her and our family with some compassion.

Wanted in for patient treatment

I was very recently got diagnosed with breast cancer and had heard that MD Anderson was a good cancer hospital, but when I gave them my insurance HMO, I was told to bring in plenty of money or credit to get in the door before treatment. I am worried about my cancer and figured my insurance would help me get in. No, was I wrong, MD Anderson cares only about the bottom dollar and not people's lives? For people in lower or middle class, try Scott and White, Baylor before you get help from MD Anderson. I am so disappointed in MD Anderson, and its board of directors. Shame on you guys, but karma can be a bi### a and you all have to answer to some higher power.

User's recommendation: Not MD Anderson.

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ID
#3157580 Review #3157580 is a subjective opinion of poster.
Location
Odessa, Texas
New Reviewer

Complaint